← Back to Home

Privacy Policy

Last updated: September 2025

1. Introduction

LexaLearn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI-powered language learning application.

2. Information We Do NOT Collect

LexaLearn is designed with privacy in mind. We do not collect or store:

• Personal identification information (name, email, phone number)
• User accounts or profiles
• Conversation history or chat logs
• Voice recordings or audio data
• Learning progress data
• Device identifiers or tracking information

3. Information We May Collect

3.1 Anonymous Usage Data

We may collect anonymous, aggregated data to improve our service:

• App performance metrics
• Feature usage statistics
• Error logs (without personal information)
• Crash reports (anonymized)

3.2 Apple Analytics Data

We may receive anonymous analytics data from Apple, including:

• App usage statistics
• Performance metrics
• Crash reports

This data is provided by Apple and helps us improve our app. You can opt out of sharing analytics data in your device settings.

3.3 Payment Information

If you subscribe to our paid service, payment information is processed through Apple's App Store payment system. We do not store credit card information or payment details.

4. How We Use Information

Any anonymous data we collect is used solely to:

• Improve app performance and reliability
• Fix bugs and technical issues
• Enhance user experience
• Develop new features

5. AI Service Integration

LexaLearn uses OpenAI's services to power conversational AI features. When you interact with the AI:

• Your conversation inputs are sent to OpenAI for processing
• We do not store these conversations on our servers
• OpenAI's privacy policy applies to data sent to their services
• We recommend reviewing OpenAI's privacy policy for details

6. Data Security

We implement appropriate security measures to protect any data we may collect:

• Encrypted data transmission
• Secure server infrastructure
• Regular security audits
• Minimal data collection practices

7. Third-Party Services

Our service may integrate with third-party services:

• OpenAI: For AI conversation features
• Apple App Store: For subscription billing and analytics
• Apple Analytics: For anonymous usage statistics and crash reports

These services have their own privacy policies, which we encourage you to review.

8. Children's Privacy

LexaLearn is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

9. International Users

If you are accessing LexaLearn from outside Singapore, please be aware that your information may be transferred to, stored, and processed in Singapore where our servers are located.

10. Data Retention

Since we do not collect personal data, there is no personal information to retain. Any anonymous usage data is retained only as long as necessary to improve our service.

11. Your Rights

Since we do not collect personal information, there is no personal data to access, modify, or delete. If you have concerns about data privacy, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@lexalearn.app

14. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including GDPR and CCPA, by minimizing data collection and ensuring transparency about our practices.

This Privacy Policy is effective as of September 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.